招聘职位:服务中心作业经理(潍坊)电子邮箱:taohrd@yahoo.com.cn发布日期:2007-09-28工作地点:山东省招聘人数:1工作年限:五年以上薪水范围:面议职位描述:Accountabilities:
★Achieve the operation KPIs and business goals by communicating and providing full functional support to the Ground Operations management team
★Ensure the performance of all vendors in line with DHL team and meet network standards
★Support the business acquisition process and provide after sales support in order to achieve revenue and profitability targets
★Manage all customers’ inquires and ensure high quality services provided
★Liaise with Operations Support Management ensuring smooth operation in the owner operator system
★Ensure employees in Operations are trained and developed to meet business and succession needs
★Achieve market leading transit time, data quality and service performance targets.
★Manage the measurement, monitoring and actions for improvement
★Ensure Operations team remain within cost targets and seek means by which to manage costs whilst maintaining/improving service and productivity levels.
★Develop IKOs/KPIs with team members and monitor individual performance, including coach...[
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2007-09-30 06:51:18
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